Honesty. We will always be honest with you in every aspect of our partnership together. We will work with you to ensure that we have clear lines of communications at all times.
Recommendations. We will only recommend what you need to maintain security and minimize risk. We will never recommend something that you don’t need just to increase our revenue.
Costs. We will never overcharge for services or parts and we will only bill for those things that were actually rendered or delivered. We will also strive to reduce your overall IT spend by reducing unneeded complexity.
Confidentiality. We will never disclose to anyone outside of our company any information related to you or your company without your express, written request.
Wrongdoing. We will never do anything that would work against our shared goals for your business’s success. That includes never installing or exposing your users to malware or viruses.
Competency. You will only ever work with a technician that has undergone a strict and exhaustive training program under our direct supervision. All of our technicians live in Los Angeles.
Care. We will always treat your staff with the utmost respect and care. We understand how stressful situations can affect each of us and we’re prepared to take them on with a good attitude.